- Make sure customer
has put in there username/password.
- If the customer is
Ex-directory and CLI is not enabled use the CLI
fix - Properties of connection - remove area code
in dial properties - put 1470,,0845 in the
telephone number box - before the dial up number.
- In properties of
connection - server types - remove tick from
encrypted password box.
- Remove dial up
adapter from control panel > networks - reboot